RPM and Chronic Care Management study kit
Cheatsheet, term cards, never-miss list, and a seven-day plan. Original study material.
The rule
Follow the written protocol. Escalate red flags. Do not prescribe and do not invent minutes or readings.
An out-of-range vital goes to the named clinician path. A dead device is an open gap, not 100 percent adherence.
Never miss
- Time-based programs need documented eligible time.
- Empty voicemail is usually not countable interactive time. Confirm the current program rule.
- Chest pressure breaks the wellness script.
- Last month's readings are not this month's.
- A continued-stay stamp names the author who signed the entry, the place in the record where it sits, and the date of the newest interval entry you used.
- The support desk can verify consent on file, whether the monitoring device is sending readings, and whether an outreach call happened. It does not decide medical necessity.
Traps
- Typing typical numbers when the device is silent.
- Finishing a survey during a red-flag call.
- Deleting alerts so the panel looks calm.
Shortcuts
- Condition, intervention, time, next check.
- Device support is part of the loop.
- Protocol includes after-hours.
Memory hooks
- PROTOCOL-NOT-PRESCRIPTION. Triage to the written path RPM desk.
This is a practice drill for the desk.
- Day 1Scope and safe next stepRead the Scope and safe next step terms, then the never-miss lines that touch this domain.
- Day 2Packet and evidenceRead the Packet and evidence terms, then the never-miss lines that touch this domain.
- Day 3Routing, clocks, and follow-throughRead the Routing, clocks, and follow-through terms, then the never-miss lines that touch this domain.
- Day 4Scope and safe next stepRead the Scope and safe next step terms, then the never-miss lines that touch this domain.
- Day 5Packet and evidenceRead the Packet and evidence terms, then the never-miss lines that touch this domain.
- Day 6Mixed recallRun the term cards, then a short drill. Restate the one-line rule out loud.
- Day 7Full drillSit the 9-question exam and review every miss against this kit.