Support

Tell us what you need.

Whether it is a billing question, an account issue, or feedback on a case, send us a note below and we will help. We reply to every message.

We aim to respond within two business days

Contact the team

Pick a topic so your request reaches the right place quickly.

Write at least a sentence so we can help. This opens your email app with the details prefilled.

What we can help with

  • Billing help - subscriptions, invoices, plan changes, and refunds.
  • Account help - sign-in trouble, profile settings, and account deletion.
  • Report an issue - something broken, confusing, or not working as expected.
  • Case content feedback - a case that reads unclear, ambiguous, or off.
  • Career tools - Career AI Job Search and Resume Maker.
Support email

Prefer email? Reach us any time at hello@remotenurse.org. Please never include real patient data in a support message; RemoteNurse is a synthetic, no-PHI environment.

Role-play voice audio is synthetic, generated with Kyutai Pocket TTS.