CMAA study kit
Cheatsheet, term cards, never-miss list, and a seven-day plan. Original study material.
The rule
This seat is non-clinical. Schedule, capture, and route. Do not give advice, do not snoop, do not invent policy.
If the written rule is silent, ask the named owner. If identity collides, add a third identifier.
Never miss
- Interpreter access is a safety issue.
- Same-name patients need date of birth plus medical record number.
- Personal email is not a records channel.
- A subpoena goes to HIM or privacy, not out the front door.
- No-shows are documented and recovered, not deleted.
- Clearinghouse rejects are often demographic. Fix them fast.
Traps
- Looking up a neighbor 'just to help.'
- Interpreting an MRI because the patient asked.
- Double-booking a procedure without prep.
- Attaching a lab to the chart that opened first.
Shortcuts
- Listen, restate, name a real next step.
- Approved channel only.
- Closed loops have a next date.
Memory hooks
- CAPTURE-ROUTE. Write it down and send it to the owner The whole CMAA job in two verbs.
The non-clinical admin credential on the administrative-assistant path. Not required by PH agencies.
- Day 1Foundational knowledgeRead the Foundational knowledge terms, then the never-miss lines that touch this domain.
- Day 2Communication and professionalismRead the Communication and professionalism terms, then the never-miss lines that touch this domain.
- Day 3Law, ethics, and complianceRead the Law, ethics, and compliance terms, then the never-miss lines that touch this domain.
- Day 4Scheduling and encounterRead the Scheduling and encounter terms, then the never-miss lines that touch this domain.
- Day 5Billing and office logisticsRead the Billing and office logistics terms, then the never-miss lines that touch this domain.
- Day 6Mixed recallRun the term cards, then a short drill. Restate the one-line rule out loud.
- Day 7Full drillSit the 15-question exam and review every miss against this kit.