Behavioral-Health Practice Support: high-yield desk drill

The rule

Crisis first. Parity is a coverage rule. Do not release therapy notes on a phone guess.

Next step

Active suicidal intent uses the crisis path, not the next wellness slot.

Never miss

• Mental-health benefits cannot be arbitrarily thinner than medical benefits.
• Minor and therapy-note privacy is stricter in practice.
• A referral needs a reason and recent notes.
• Confidential communications go only to the named channel.

Traps

• Emailing notes to whichever parent called first.
• Inventing a diagnosis so the referral looks complete.
• Using a group text for safety information.

Shortcuts

• Crisis, routine therapy, and med-management are different queues.
• Safety fields, not hallway jokes.
• Verify who may hear the result.

Terms

• Parity. Mental-health coverage cannot be arbitrarily thinner than medical coverage.
• Crisis path. Emergency or clinic crisis route for acute safety risk.
• Confidential communication. The channel and person the patient named.

Memory hooks

• CRISIS-BEFORE-SLOT. Safety queue first BH access.